I have a sandisk sanssa 4 gb mp3 player that is being stupid. it is about a year and a half old. When i was downloading a cd on it, somehow my dad's play list got on the mp3 player and it messed up my other songs by saying they were all "Bad Tracks". i tried going to delete them but my computer didn't realize my dad's tracks were on it. so i charged my mp3 player and eversince every time i click on a song it freezes. what could i do to fix it? i really don't have the cash to buy a new one.
Mp3 player problems Help!!?
1st u need 2 restart ur computer 3 time than reinstall ur music progran.... I had the same problen last month TRUST ME........!
Reply:Is it the e250? if so...
Download this file and save it to your desktop:
http://www.sandisk.com/Assets/File/Downl...
Please do the following steps to install the firmware :
Unzip the downloaded zip file and extract the file pp5022.mi4.
Once you have downloaded the file, please follow these instructions.
1) Double click on My Computer so that you can see it on your screen.
2) Turn the player off.
3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.
4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.
5) Drag and Drop pp5022.mi4 from your PC to the 16MB Format folder.
6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.
7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.
I hope this helps, you could just ring SanDisk and ask them to help you
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